About 4 hours later of off-and-on supervision, my phone is successfully backed up, reset, and all apps reinstalled and the most important ones restored from backup. Android still has issues folks, make no mistake. This particular reload was long overdue as I has purchased this phone with Lollipop and had upgraded to Marshmallow. The battery didn’t last a day and this morning, I literally could see the percentage drop every few seconds after restarting it. Since the reload, it seems to be acting normally. Hopefully it will stay that way.