The past month has definitely been a difficult month for smartphones. It all started out when I purchased my Motorola Droid Turbo 2 shortly after launch day last year. The phone was marketed as having a “shatterproof display” and even carried a dedicated 4-year warranty exclusively for the display if you found a way to damage it. I quickly found out that even though most people have said it’s a marketing gimmick, the screen indeed does not break. It has been the first phone I have carried without a case and while the phone itself suffered bumps and bruises, the screen was flawless.
Unfortunately while the screen was flawless, the internal parts were not. After a long honeymoon period, the phone began shutting off randomly, then always when it fell on the ground. Then more frustratingly it sometimes did not power back on immediately. This left me in a panic a few times as I was left without communication. Fortunately I had my ever-reliable BlackBerry to help me through a few sticky situations.
Contacting Motorola (not Verizon), I obtained a replacement new device (Moto-Maker) and vowed to treat this phone with utmost respect and would not let accidental falls happen, no matter how durable the screen is. Much to my dismay, the phone still shut down and rebooted on its own, and had difficulty starting back up. The longest it was down was four days (with the battery charged, if you were curious). Same again, I contacted Motorola and I was sent a new phone. But here’s the interesting part: For the 1 and a half weeks that my Turbo 2 was inoperable, I used an Apple iPhone 5.
If you want to comment on my Turbo 2 woes and experiences, comment on this post. For my thoughts about the Apple iPhone, see the next post.